Privacy Policy

This Privacy Policy describes the information the SocialRadar App and the LocationKit SDK collects about you, how we put it to use, with whom we share it, and how we protect it. When you make use of the SocialRadar App (the “App”), or utilize the LocationKit SDK or the LocationKit API via third party apps (the “SDK”, “API”, and “Third Party App”) or you visit the SocialRadar website, (collectively, the “Services”), on any device, you accept the practices and policies outlined in this Privacy Policy.

This policy does not cover the policies or practices of businesses or other entities over which SocialRadar does not have control, including third party sites you connect to or elect to access through our Services. (For example, you may login to the App through Facebook or pass data to the SDK or API for improved location and battery optimization, and those companies have their own policies.)
In the case of the SDK or API, our policy does not replace the third party mobile app’s own privacy policy. We encourage you to review the privacy statements of these entities so that you can understand how they collect, use and share your information.

We tried to write this policy in plain English. If you have any questions, please contact us at support@locationkit.io.

Information We Collect

Information you give to us. When you make use of our Services, we receive and store certain types of personal information that you provide to us directly through the App or indirectly through third party apps using the SDK or API, with which you’ve chosen to share your personal information. This information may include your full name, email address, gender, date of birth and/or age.

The SocialRadar App provides you the option to import your contacts by giving us access to your third-party services (for example, your email account or contact list on your device). This information also includes any content you make available on the service, including images, videos, and text, including profile information, direct messages, status updates, and other content. If you choose to integrate third party social media and social networking accounts into your SocialRadar App account, such as Facebook, Foursquare, Instagram, LinkedIn, Twitter, Google and others, we will ask you to provide us your username and password for the relevant third party services or to otherwise authorize the integration. These services will authenticate your identity and provide you the option to share certain personal information with us. By enabling such third party services, you are allowing us to pass your login information and send and receive other information (such as location, photos, and friend lists) to and from these service providers. You are also allowing SocialRadar to access data about you contained within those third party services. We may also receive information about you through other users of the App, for example if they have connected their social networks or provided access to their contact lists and your information is made available to SocialRadar through those actions.

Information We Automatically Collect. When you make use of our Services, we may passively collect information while our Services run in the background of your device. This information may include:
• Device-specific information. We may collect device-specific information (such as your hardware model, operating system information and version, unique device identifiers, mobile carrier, and mobile network information including phone number). We may associate your device identifiers or phone number with your SocialRadar account.
• Log data. We may collect details about a device’s Internet Protocol (“IP”) address, the browser type and language, locale preferences, date and time stamps associated with transactions, system configuration information, metadata, including your unique device identifier, the web page visited before you came to our website, usage and usage history for your use of the Services including access times and pages viewed, and other interactions with the Services.
• Cookie information, local storage, and pixel tags. We use cookies to collect information and improve our Services and may use “persistent cookies” to save your registration ID and login password for future logins and to monitor aggregate usage and web traffic routing on the Services. We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. We also may use pixel tags on our website and in emails.
• Location information. We may collect and process information about your location, such as information derived from your mobile device’s GPS software, Bluetooth and Bluetooth low energy, magnetometer, altimeter, and other sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers, or based on your manual input.

Information We Collect From Other Sources. We may also obtain information from other sources and combine that with information we collect through our Services.

How We Use Information About You

The SocialRadar App collects personal information in order to connect you with other users, deliver personally tailored content and marketing to you, to keep you informed about new aspects of our Services, to analyze the use of our Services, improve our Services, develop new Services for our SocialRadar users, or for any other reason for which the information was provided. Additionally, we may use your information to contact you using surveys to conduct research about you and your opinion of our Services, or of potential new services that may be offered.
SocialRadar may use any data transferred from the Services to aggregate and license non-personal data segments to our clients and other third parties as well as to link data across sources using anonymized identifiers. Additionally, we may use anonymous or aggregated data for demographic or other analyses.

How We Share Information About You

The SocialRadar App is designed to help you share information about yourself so that you may connect with friends and potential contacts around you in the real world. It does so by enabling you to share information about your social networks as well as your mobile phone’s location through the Services. Because you should be able to share the information you wish to share, we offer you various ways to control how information about you is displayed to other App users and the public.

When you use the App, you have options to make certain profile information viewable to other SocialRadar App users, including your user name, profile photo, education, interests, and so on. This selected information may be made available to the entire SocialRadar user base, or to a smaller subset, such as friends. You may also decide to be anonymous on the network or to be not viewable by others.

We also provide your location information to other SocialRadar App users when you use the App. You can control the extent to which we share this information. For example, you can choose to share your location with the entire SocialRadar App user base or, in the alternative, only to friends you are connected to on the App. You can also choose to share particular information with all App users (such as your place of employment or undergraduate university) while keeping some other information private, such as your name. Moreover, you can choose not to share your location information with anyone and therefore make yourself invisible to other users on the App network. You can also choose to make manual adjustments to the location information you share on the App.

You can choose to connect particular third party social network and social media services to the SocialRadar App, including Facebook, Foursquare, Instagram, LinkedIn, Twitter, Google, and others. When you connect a service to your SocialRadar account, your profile information from that service, including name and profile photo, as well as other information you have entered, may be included in the content displayed to other SocialRadar App users. In addition, based on your preferences set on those social networks or within the SocialRadar App, your profile information, email address, phone number, and other information may be shared with other SocialRadar App users, such as those who are connected as friends. SocialRadar uses reasonable commercial efforts to respect and abide by the privacy settings that you have put in place on your other social media sites that you connect to your SocialRadar account.

When you do connect your SocialRadar account with these other services, your SocialRadar information is shared with these services, and we have no control over how that information is subsequently used or shared by those services. You can choose to share certain information through SocialRadar to these other services, such as your location, a short message, and photos. The information you share with these third party services is subject to the terms of use and privacy policies of those services, as well as the settings you have in place with those services. You can control whether your SocialRadar activity is broadcast to third party services through your privacy settings or by choosing not to connect your SocialRadar account with a third party service. You may also remove the connections between your SocialRadar account and other accounts at any time in your account settings.

The LocationKit SDK includes our Application Programming Interface (“API”), which is available to third party developers who have embedded our Services into their apps. Some profile information may be made available to third party developers if you or any of your connections use third party applications made by these developers. Your use of third party applications developed using our API are subject to the terms of use and privacy policies of such third party developers. Be aware that such third party applications may expose your location information and some third party services may permit you to make your information publicly available and accessible. You can control whether your SocialRadar activity is broadcast to third parties through your privacy settings, or by not using a third party’s service or application.

SocialRadar has and will have relationships with other businesses. These businesses may seek to market their products and services to you through our Services or to otherwise use relevant information in developing or providing services or products. We may share personal information and other information about you with these businesses, including sharing aggregated or anonymous information. We also may enable these businesses to market to certain users when those users are in proximity to particular businesses or when those users have already made their information available to those businesses outside of SocialRadar. We may share or disclose your non-private, anonymous, aggregated, or otherwise non-personal information, including for demographic or other analyses. Since SocialRadar is a free service for users and developers, we rely on these relationships to continue to provide you with great service.

SocialRadar may purchase a business or may itself be acquired or sold, and information about you may be transferred as a part of such a purchase or sale. We will inform you by email or by a prominent notice on the SocialRadar site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

SocialRadar will disclose information about you to law enforcement or other authorized government agencies if required to do so by law or in the good faith belief that such action is necessary to conform to applicable law or comply with legal process served on SocialRadar or the site; necessary to protect and defend the rights or property of SocialRadar; and, act under exigent circumstances to protect the personal safety of users of SocialRadar, or the public. When the law permits us to notify you that we disclosed this information, we will do so.

How We Protect Your Information

SocialRadar uses reasonable and appropriate measures to safeguard your personal information from unauthorized or illegal access, disclosure, modification, or loss. However, as no protection measure is 100% secure, we cannot guarantee against such unauthorized or illegal access, disclosure, modification, or loss.
SocialRadar is not responsible for the privacy policies and/or practices on other apps or sites. When using another app or site, you should read the associated privacy policy. This Privacy Policy only governs information collected on the Services.

Your Access To Your Information

We aim to provide you with access to information about you. If that information is wrong, we strive to give you ways to update it or to delete it unless we have to keep that information for legitimate business or legal purposes. As a result, SocialRadar permits you access to the following information about you for the purpose of viewing, and in some cases, updating that information. This information includes full name, telephone numbers, date of birth or age, profile photos, login information for third party social networking or social media accounts, certain SocialRadar location history.
You may contact us at the email address provided below if you wish to correct any of this information and need our help to do so. We may reject requests that are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, or would be extremely impractical. Because we aim to protect your information from destruction, after you delete information from our Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Terminating Your SocialRadar Account

If you wish to close your SocialRadar App account, you may do so by clicking on the “delete account” link on your account settings page, or by emailing us at public@socialradar.com. If you shutdown your account, we will make reasonable efforts to remove your personal information from the site and our servers. Our goal is to delete your personal information within three months from the date you close your SocialRadar account. If we find any inadvertently-retained residual data on our servers after those 3 months, we will delete that data as soon as we find it.

For immediate deletion of personal information and location data from our Services, turn on ‘Limit Ad Tracking’ from your device. For permanent opt-out from the SocialRadar SDK, please refer to the policy defined by the Third Party App.

Children

SocialRadar’s Services are not intended for use by persons under thirteen (13) years of age and our Terms of Service prohibit such use. We do not intentionally collect any information on children under 13 years of age and undertake reasonable efforts to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.

Safe Harbor

SocialRadar complies with the U.S.- E.U. Safe Harbor Framework and the U.S.- Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. SocialRadar adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view SocialRadar’s certification, please visit http://www.export.gov/safeharbor/.

In compliance with the US-EU and US-Swiss Safe Harbor Principles, SocialRadar commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact SocialRadar at: Support@socialradar.com or by mail at Chief Operating Officer, Social Radar, 1111 19th St. NW, Washington DC, 20036.

SocialRadar has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by (your business name), please visit the BBB EU SAFE HARBOR web site at http://www.bbb.org/council/eusafeharbor/bbb-eu-safe-harbor-dispute-resolution-program/ for more information and to file a complaint.

Modifications To Our Privacy Policy

We may update this Privacy Policy in the future. If a material change is made to the SocialRadar Privacy Policy, we will notify you by email if you have provided us with an email address, and otherwise by a notice of the change on our blog, available at http://blog.socialradar.com. We may also provide notice of changes in other circumstances as well.

Contact Us

SocialRadar welcomes your comments regarding this Privacy Policy at support@socialradar.com. Please contact us if you would like additional clarification on our practices and policies or believe that SocialRadar has not adhered to this Privacy Policy. We will use commercially reasonable efforts to promptly determine and remedy the problem and thank you for helping us serve all our users better.